Your Privacy is Our Priority
At Data Security Group, we are committed to protecting your personal information and maintaining transparency about how we collect, use, and safeguard your data in accordance with global privacy regulations.
Last Updated: September 21, 2025 |Effective Date: September 21, 2025
Our Commitment to Privacy
Data Security Group ("DSG," "we," "us," or "our") is a leading provider of secure data destruction, IT asset recovery, and compliance management services. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our services or interact with our website.
As a company specializing in data security, we understand the critical importance of privacy and data protection. We are committed to maintaining the highest standards of privacy protection and transparency in all our operations.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide when using our services, including name, email address, phone number, company information, and job title when you contact us, request services, or subscribe to our communications.
Business Information
For our data destruction and IT asset recovery services, we may collect business contact information, asset inventories, compliance requirements, and service preferences to provide customized solutions.
Technical Information
We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages visited, and interaction data through cookies and similar technologies.
Service Data
When providing our services, we collect information about the devices and data being processed, including asset tags, serial numbers, and destruction requirements, while maintaining strict confidentiality of your proprietary information.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our data destruction, IT asset recovery, and compliance services, including scheduling, logistics coordination, and certificate generation.
Communication
We may use your contact information to respond to inquiries, provide service updates, send compliance notifications, and share relevant industry insights and security alerts.
Compliance and Legal
We process information as necessary to comply with legal obligations, including regulatory reporting, audit requirements, and law enforcement requests in accordance with applicable laws.
Business Operations
We use aggregated and anonymized data to improve our services, conduct research, develop new solutions, and enhance our security protocols and operational efficiency.
Information Sharing and Disclosure
Service Providers
We may share information with trusted third-party service providers who assist in delivering our services, including logistics partners, certified recycling facilities, and technology vendors, all bound by strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or when necessary to protect our rights, property, or safety, or that of our clients or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction, with appropriate notice and protection measures maintained.
Consent-Based Sharing
We may share information with your explicit consent for specific purposes, such as case studies, testimonials, or joint marketing initiatives, always with appropriate anonymization when possible.
Data Security and Protection
Security Measures
We implement industry-leading security measures including encryption, access controls, secure facilities, background-checked personnel, and regular security audits to protect your information from unauthorized access, use, or disclosure.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, legal requirements, or legitimate business needs. Data destruction services records are maintained according to regulatory requirements.
International Transfers
When transferring data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, or other approved transfer mechanisms under applicable data protection laws.
Incident Response
In the unlikely event of a data breach, we have established incident response procedures to promptly assess, contain, and notify affected parties and relevant authorities as required by applicable laws.
Your Privacy Rights
Access and Portability
You have the right to access your personal information and, where applicable, receive a copy in a portable format. We will provide this information within the timeframes required by applicable law.
Correction and Updates
You may request correction of inaccurate personal information or updates to your contact preferences. We will promptly address such requests and update our records accordingly.
Deletion and Erasure
Subject to legal and regulatory requirements, you may request deletion of your personal information. We will evaluate such requests and comply where legally permissible and operationally feasible.
Opt-Out Rights
You may opt out of marketing communications at any time by using unsubscribe links, contacting us directly, or updating your preferences. Essential service communications may continue as necessary for our business relationship.
Cookies and Tracking Technologies
Cookie Usage
We use cookies and similar technologies to enhance website functionality, analyze usage patterns, and provide personalized experiences. You can control cookie settings through your browser preferences.
Analytics
We use web analytics services to understand how visitors interact with our website, helping us improve user experience and content relevance while maintaining privacy through data anonymization.
Third-Party Services
Our website may include third-party services such as social media plugins or embedded content. These services may collect information according to their own privacy policies.
Regional Privacy Compliance
European Union (GDPR)
For EU residents, we comply with the General Data Protection Regulation (GDPR). You have additional rights including data portability, the right to be forgotten, and the right to object to processing.
California (CCPA)
California residents have rights under the California Consumer Privacy Act (CCPA) including the right to know, delete, and opt-out of the sale of personal information.
Canada (PIPEDA)
We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) for the collection, use, and disclosure of personal information.
Asia-Pacific
We adhere to local privacy laws in Singapore (PDPA), Malaysia (PDPA), and other jurisdictions where we operate.
Privacy Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below:
info@datasecuritygrp.com
For privacy-related inquiries and requests
Phone
24/7 privacy and security hotline
Data Protection Officer
info@datasecuritygrp.com
Direct contact for data protection matters
Policy Updates and Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email (if you have provided an email address) or by posting a notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Questions About Our Privacy Practices?
Our privacy team is here to help you understand how we protect your information and assist with any privacy-related requests or concerns.